► EPISODE 128: Meet the Team: Online Business Manager Cody Garner-Howe
Please welcome MKW Creative Co's brilliant online business manager and operations and systems strategist, Cody Garner-Howe!
In today's episode, Cody discusses the ins and outs of managing and growing an online business. You'll learn about the role of an OBM, creating custom proposals, and implementing effective systems like Dubsado to streamline operations. Whether you're struggling with client management or want to learn about optimizing your business's tech and processes, this episode is a must-listen for small online business owners.
Cody Garner-Howe is an operations and systems strategist! What does that mean? She takes a look at how your business is currently running, and searches for improvements in tools, technology, and systems to make your business processes work better for you. Her goal is to help entrepreneurs reclaim their time, make even better business decisions, and improve their product or service delivery to clients. Cody has five years of experience in SaaS and CRM system management for small, medium & enterprise size businesses. She specializes in Dubsado, Microsoft Dynamics 365, and Emarsys, but loves nothing more than learning the ins and outs of a new platform.
Tune in to gain valuable insights from Cody's experience and discover new ways to improve your own business!
In today's episode, we cover the following:
Creating a smooth onboarding process with Dubsado
Cody's top organizational tools
What is a CRM and the value of tracking your client relationships
Day in the life of working with MKW Creative Co.
Launching her business and the services she's planning on
How an OBM can add that customization for sending off fire proposals
How setting up systems allows for smooth client conversations
Maintaining team efficiency for success and growth
RESOURCES:
Guest info:
To learn more about Cody, you can follow her on Instagram @CodyOBM, or visit her website, codygarnerhowe.com.
WORK WITH MKW CREATIVE CO.
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This episode of the Kiss My Aesthetic Podcast is brought to you by Audible. Get your first month free at www.audible.com/kma.
This episode was edited by Berta Wired
Theme music by: Eliza Rosevera and Nathan Menard
